Equipped with CCS and CHAdeMO connectors, our High Power chargers are some of the most powerful in the country and can provide a maximum 350kW capacity, meaning the latest electric vehicles can gain 100 miles of range in less than 10 minutes.
Our Low Power chargers provide even more EV charging flexibility as they use a Type 2 connector and provide a maximum 22kW capacity. You’ll find the Type 2 connector on most plug-in electric vehicles, regardless of age.
Paying for your charging session with GRIDSERVE is easier than one, two, three. To pay, simply tap your contactless card or device against the payment terminal, which supports Visa, Mastercard, Apple Pay, Google Pay and Samsung Pay. We also accept Allstar One Electric, Allstar visa and Mina Chargepass.
Our Electric Forecourt® designs include disabled parking, access ramps, accessible washrooms, lifts to access all areas and braille on the signage throughout the interior of the building. We engage with relevant parties to audit Electric Forecourt® sites and suggest continuous improvements that also go on to inform our future designs.
An Electric Forecourt® is much more than an EV charging destination. It features inspiring areas to work, rest and shop, with some of your favourite brands including M&S Food, Costa and WHSmith. There are office pods that are rentable by the hour, plus a dedicated electric vehicle showroom – just without any pushy sales people. Our EV Gurus are always on hand to help when you need them.
We’re driven by a desire to deliver an EV charging network that works for everyone, including drivers who are unable to charge their car at home. The Electric Forecourt® has the ability to change the charging paradigm overnight, proving that change can be empowering rather than painful. Every Electric Forecourt® is also designed specifically to serve the needs of its local community, providing a social glue to bind both people and ideas.
If you don’t have an electric vehicle yet, why not speak to one of our GRIDSERVE EV Gurus? Each Electric Forecourt® has its own team of impartial experts that know their kW from their kWh, so you can ask them any questions about charging or making the switch to electric. We even have some of the latest and most popular EV models available for test drive.
Our award-winning Electric Forecourts® provide the best EV charging experience with the latest High Power chargers, leading retail outlets, remote working areas and rentable office space.
You can also dive into the world of electric mobility with our EV Experience Areas and take the wheel of the latest electric cars with our unique test drives programme.
While each site is unique with its own combination of facilities and services, here is an overview of the types of things to expect at each site.
Our charging facilities are available 24/7, 365 days a year.
Outside of retail hours, you can call our customer service hotline on 0800 240 4242 if you need assistance with EV charging.
Depending on the site you’ll find a range of chargers including
Please note, there are no Tesla CCS combo 2 adapters available on site so please bring your own, if needed.
Untethered and tethered charging
All our DC chargers are tethered, which means you can plug your car into the charger using the cable attached to the unit.
However, the AC chargers are untethered, so you’ll need to bring your charging cable with you. However, if you do forget you can borrow one during opening hours from a member of the team.
In the event that you forget to pack up your cable after using the untethered chargers, please drop us a line at Contact us and a member of the Electric Forecourt® team will be in touch about returning it.
Our Electric Forecourt® designs include disabled parking, access ramps, accessible washrooms, lifts to access all areas and braille on the signage throughout the interior of the building. We engage with relevant parties to audit each Electric Forecourt® and suggest continuous improvements that also go on to inform the design of future locations.
During retail opening hours, we have a team of GRIDSERVE Gurus onsite who are more than happy to help you charge your vehicle – particularly useful if you’re visiting for the first time – and to help with any other questions you may have around charging or electric vehicles.
For out of hours assistance, please contact our Customer Service hotline on 0800 240 4242.
The number of toilets differ per site but will always include an accessible bathroom, ambulant bathroom and baby changing facilities. Customers can use these during retail opening hours.
We love our pets at GRIDSERVE and have lots of space for your furry friends to stretch their paws. However, we kindly ask that only service animals enter the building.
We offer free parking at our Electric Forecourts® whether you’re plugging in or stopping by to grab a coffee, stock up on snacks, take a test drive or use our meeting space. You don’t have to drive an electric vehicle, either.
The rules about how long you can stay differ between sites. For more details, visit our dedicated parking question here.
Our EV test drive programme is unique to the marketplace, in that it gives drivers the chance to explore a selection of the best-selling electric vehicles from different brands. You can also seek impartial advice from our team to find the vehicle that best suits your needs.
Test drives are bookable online here. Simply choose a time and date that suits you, and feel free to book back-to-back test drives so you can compare brands.
Our Electric Forecourts® showcase the latest, best-selling electric vehicles from a variety of brands and our EV leasing consultants are more than happy to walk you through the myriad advantages of driving electric.
There’s no better way to decide if a new car is right for you than by taking a test drive. GRIDSERVE offers a one-stop shop to test, lease and charge your next electric car at its Electric Forecourt® locations.
You can experience back-to-back test drives for a whole range of makes and models, making it easier than ever to find your next dream car.
Fancy test driving an electric car? Click here to book your preferred model at a convenient time and date.
In case of any parking-related queries or issues, please contact NexusPark directly who are well-equipped to guide and assist you.
We offer free parking at our Electric Forecourts® whether you’re plugging in or stopping by to grab a coffee, stock up on snacks, take a test drive or use our meeting space. You don’t have to drive an electric vehicle, either.
The rules about how long you can stay differ between sites.
There are no time limits on parking at Braintree and we have plenty of space on site for parking, even if you’re not plugged in to charge. You’re welcome to stay as long as you like.
There are no time limits on parking at Norwich and we have plenty of space on site for parking, even if you’re not plugged in to charge. You’re welcome to stay as long as you like.
At London Gatwick Electric Forecourt® we have a one-hour time limit for parking. The automatic number plate recognition (ANPR) system is managed by Nexus Park.
You’re still welcome to park for free for an hour while you charge, shop or unwind. But once your time is up, you’ll need to head off to avoid any unexpected charges.
We’ve put this in place due to the limited parking availability at the site. Our aim is to keep people flowing through the Electric Forecourt® and make every customer’s experience as stress-free as possible.
Need a workspace that will inspire? Our Electric Forecourts® have private meeting rooms that can be booked online and are rentable by the hour.
Key features include TV screens, frosted privacy glass, an air purifier and free WiFi.
You can book one of our meeting rooms online here.
Our meeting rooms start from just £16/hour. To book yours, please click here.
To cancel your meeting room booking, please select the ‘amend your booking’ option in the body of your email confirmation and follow the prompts. If you have any questions, please get in touch via our contact us form or live chat here.
We don’t provide catering or tea and coffee with a meeting room booking. However, you can purchase hot and cold refreshments from Costa Coffee and M&S Food.
You’re welcome to consume snacks in the meeting pods, but we kindly ask that you leave the rooms as they were when you arrived.
The Electric Forecourt® has established a new visual identity that speaks both to our sustainable energy origins and our dedication to decarbonise everything we do. We’re working towards zero emissions construction and we want the decisions we’re taking to inspire other businesses to build more thoughtfully.
Charging an electric vehicle is only ever going to be as clean as the inputs used, which is why we’re making deep commitments to developing a Sun-to-Wheel energy ecosystem. The solar panels seen on site are also used to power our buildings, working in tandem with onsite battery storage systems.
Our in-house nature sanctuary manager develops native-specific planting schemes at every Electric Forecourt® to ensure net gains in biodiversity. This often includes green walls, which help to clean the air and insulate the building, while irrigation is provided by a rainwater harvesting system.
A building that promotes and facilitates some pretty significant societal change needs to have an expressive colour palette, and copper is our calling card. It’s also a major component in electric vehicle motors, batteries, inverters and in charging stations.
From a structural engineering point of view, curves are really difficult. Yet from an aesthetic point of view, curves look awesome and are core to our aesthetic vision.