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Need a receipt?
Visit our Receipt PortalThe price of energy on the GRIDSERVE Electric Highway varies depending on whether you choose AC or DC charging. All prices are calculated based on the cost per kilowatt-hour (kWh). You can check out our current pricing here, as well as displayed on Medium Power and High Power chargers screens and on the Low Power payment device.
The total cost of your charging session is displayed on the payment device on the charger after you stop your session, not on the charger screen. Keeping track of your transaction amount for contactless payments can help you locate receipts on our portal, though it’s optional for the process. You can also sign up for automated receipts to be sent directly to you. Find out more here.
With the app, you can remotely monitor the estimated cost of your charging session. Details of your charging sessions, including receipts, are securely stored for future reference and automatically emailed to you following each session.
Top tip: Charging speeds
Charging speeds may vary based on factors such as vehicle specification, state of charge, energy loss, grid connection, weather conditions and battery temperature.
Good to know: Finding our chargers
Our GRIDSERVE Electric Highway map helps you identify the EV charging station, the types of charger and connectors available at each of our locations. You can also search via the app for the latest information about our network.
Get in touch with GRIDSERVE
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Our 24/7 helpline:
Call us on 0800 240 4242 for real-time help at one of our charging locations.
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Real-time troubleshooting
Call our expert team for 24-hour support at a charging location across the GRIDSERVE Electric Highway.
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Do you still have questions?
Send a message to our customer support team and we’ll get back to you as soon as possible.
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