Time limits

Most motorway service stations have a maximum stay of two hours before fees are introduced. At some locations, you need to produce evidence of your charge to qualify for a reduced parking fee.

As these regulations are not levied by GRIDSERVE, we have no authority over how they are handled. Please contact the relevant third party and, if you aren’t sure of the site location (eg. Moto, Welcome Break, Roadchef, Extra, IKEA), use our map to find out more.

Some sites not at motorway service stations have specific requirements:

Land’s End Visitor Centre

This site uses Automatic Number Plate Recognition (ANPR) to manage parking. GRIDSERVE customers should register their vehicle at the Visitor Centre or Hotel Reception to avoid parking fines.

To appeal any fines, contact Land’s End Customer Service here. To do so, you’ll need your charging receipt, which you can download here.

Holyhead Clock Tower

For a quick top up you can take advantage of free parking for 20 minutes. If you need to charge for longer, please register your car using the QR code in the car park for extended free parking.

Parking is managed by Horizon, so please visit here for any fine appeals. To do so, you’ll need your charging receipt, which you can download here.

Birmingham Airport

Our chargers are in the Premium Set Down car park. After your charging session is complete, visit the Customer Service cabin within the car park to pay for parking. As a GRIDSERVE customer you’ll enjoy a reduced tariff of £2 for the first 90 minutes, and £5 for every 15 minutes thereafter.

Please contact on-site airport staff with any parking concerns or visit customer support here.

John Lennon Airport 

The charging point is in the Long Stay Disabled Car Park close to the terminal building. To enjoy free parking, please use the intercom system at the barrier to inform staff you are charging your vehicle and again when you leave.

We have a growing number of charging locations at popular retail parks across the UK. Many of these will have parking restriction in place so make sure to check individual signage.

GRIDSERVE does not manage these regulations and so we have no authority over how they are handled. For any queries, please contact the relevant third party parking operator.

The majority of our charging locations are open 24/7 but some of our sites at Dobbies Garden Centres are only operational during retail open hours.

For individual site details, please visit our Dobbies Gardens Centres partner page here.

There’s no time limits at our EV chargers but the individual landlord may impose parking restrictions. Contact the relevant third party to find out more.