Sustainable Energy
From Sun to Wheel

Our self-service receipt portal allows you to view, download or print your digital receipts at your own convenience.

Go to our receipt portal and have the following information handy:

1. The last 4 digits of your card number (Note that smart devices will have what is known as a virtual account number. See more information on this below)

2. The location of your charge session (Select the chosen EV charging location from the drop-down menu)

3. The amount of the transaction (You can get this information from your bank statement with our account listed as “GRIDSERVE UK OMM L”)

4. The date of your charging session (This will be the same date as your transaction)

A virtual account number or VAN is a uniquely generated set of numbers designed to represent and protect your debit/credit card number when using third-party payment apps such as Apple Pay and Google Pay.

If you used a smart device (mobile phone/smart watch/contactless ring) to pay for your charging session, you must provide the last 4 digits of the virtual account number on the device when using our receipt portal.

That’s because when a transaction occurs with a payment app on the GRIDSERVE Electric Highway, we only receive the virtual account number, not the linked debit/credit card.

1. Open the Pay app (Google Pay/Samsung Pay or other)

2. Select the card you used to pay with

3. Scroll down and look for the 4 digits of the virtual account number

1. Open the Wallet app and tap Apple Card

2. Tap the card you used to charge and then tap the circle with 3 dots in the right-hand corner of the screen

3. Look for the 4 digits of the virtual account number

1. Type an area, postcode or motorway into the search bar on the map

2. Browse for a suitable site nearby

3. The sites are colour-coded depending on what type they are: Electric Hub (Teal), Electric Super Hub (Yellow), Electric Forecourt® (Green)

4. Click on a location and it will let you know the specific EV charging connectors (CCS, CHAdeMO or AC) that are available

5. Our nifty icons will show you if an EV charger is available, in use or offline

6. Click on ‘Directions’ to switch to your chosen mapping app for a route to the charger

We offer four different types of EV charging venues and cover the length and breadth of the UK. These include:

• • Electric Super Hubs: High Power EV chargers deployed in big numbers, to ensure the swiftest getaway
  • Electric Forecourts®: The first dedicated EV charging stations of their kind in Europe, providing an unrivalled charging experience
  • Electric Hubs: Medium Power EV chargers that cover more than 80% of the UK’s motorway service areas
  • Destination Hubs: Delivering a mixture of Low, Medium and High Power EV chargers at popular places you already visit

You can read more about our locations here.